We wanted to partner a CRM provider that was small and innovative so that the system could evolve as we and the industry does. It was important to us that we had an easy way to reach them and that if any issues were to arise they would be quick to resolve them.
We have now been on Loop since July 2023 and the team have delivered exactly as they said they would. Their commitment to hearing our feedback and wanting to implement useful changes is refreshing.
Their communication and support is excellent, I never have to wait for a response and they are honest in their answers. I would highly recommend the team at Loop and look forward to seeing the CRM continue to evolve.
After 35 years of relying on a paper-based system, the prospect of embracing a digital solution was both daunting and exciting.
However, Loop's seamless onboarding process, led by Mark Bevan, immediately put our concerns to rest.
His expertise and guidance ensured a smooth transition, and our team quickly adapted to the intuitive interface and comprehensive features that Loop offered.
There have been times when I've needed assistance with Loop's functionality, such as editing letters or setting up trigger points, and Matt in support has been a huge help since we joined Loop; he's thorough, and I can't say enough good things about the Loop after-sales service – it's fantastic!
It's encouraging to see that Loop didn’t just ‘sign us up’ and leave us to figure things out on own; we really feel like we have a supportive partner with Loop.
To anyone considering Loop's software, I can assure you that it will not let you down and that you will be well supported on your journey; their service is among the best in the property software industry.
Three words to describes Loop’s support – responsive, efficient and friendly
Using Loop’s platform has been a breeze, thanks to its intuitive interface and user-friendly design. It has significantly streamlined our workflow and improved efficiency across the board.
What sets Loop apart is their proactive approach to receiving feedback and implementing regular improvements to the software. It’s refreshing to work with a company that values customer input and continuously strives to enhance their product.
Overall, our journey with Loop Software has been incredibly positive, and we’re grateful to be part of such a forward thinking and supportive community. We highly recommend Loop to any organization looking for a reliable and innovative software solution.
It’s great working with a software company who listens to their client’s ideas and actually delivers them in the product. I’m seeing improvements in Loop on a weekly basis since I signed up a year ago.
Recently Loop added a feature called Automated Viewing Feedback where-by Loop emails all my sales and lettings viewers with a customised feedback form at a set time after the view has finished.
Our service levels to our clients have improved dramatically because of this. We look forward to what's coming out next!
If you want to better understand how Loop Partners can enhance your estate agency offering, please get in touch.
If you supply the UK estate agency market with a complementary product or service & would like to find out more about being a Loop Partner, please get in touch.
Our clients love Loop. We're proud to be the highest rated estate agency software system, on independent review site Kerfuffle.