We wanted to partner a CRM provider that was small and innovative so that the system could evolve as we and the industry does. It was important to us that we had an easy way to reach them and that if any issues were to arise they would be quick to resolve them.
We have now been on Loop since July 2023 and the team have delivered exactly as they said they would. Their commitment to hearing our feedback and wanting to implement useful changes is refreshing.
Their communication and support is excellent, I never have to wait for a response and they are honest in their answers. I would highly recommend the team at Loop and look forward to seeing the CRM continue to evolve.
The history of Jacobs Steel is rooted firmly in the local area. Worthing born and bred, Ashley Jacobs and Derek Steel founded the business in 1984 with one office in Broadwater, and have since grown the company into the well-respected, market-leading estate agency it is today.
Loop's commitment to excellence, coupled with their unwavering support, has empowered us to thrive in an increasingly competitive market. We wholeheartedly recommend Loop to any organization seeking a reliable and innovative software solution
After 35 years of relying on a paper-based system, the prospect of embracing a digital solution was both daunting and exciting.
However, Loop's seamless onboarding process, led by Mark Bevan, immediately put our concerns to rest.
His expertise and guidance ensured a smooth transition, and our team quickly adapted to the intuitive interface and comprehensive features that Loop offered.
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There have been times when I've needed assistance with Loop's functionality, such as editing letters or setting up trigger points, and Matt in support has been a huge help since we joined Loop; he's thorough, and I can't say enough good things about the Loop after-sales service – it's fantastic!
It's encouraging to see that Loop didn’t just ‘sign us up’ and leave us to figure things out on own; we really feel like we have a supportive partner with Loop.
To anyone considering Loop's software, I can assure you that it will not let you down and that you will be well supported on your journey; their service is among the best in the property software industry.
Three words to describes Loop’s support – responsive, efficient and friendly
Loop has been invaluable as a tool to help my team expand our market share in the local area. The Loop support is fantastic, nothing is too much trouble.
Since joining Loop Software in June 2022, our experience has been nothing short of exceptional. The transition process from our previous system was seamless, thanks to the dedicated support and guidance provided by the Loop team.
Using Loop’s platform has been a breeze, thanks to its intuitive interface and user-friendly design. It has significantly streamlined our workflow and improved efficiency across the board.
What sets Loop apart is their proactive approach to receiving feedback and implementing regular improvements to the software. It’s refreshing to work with a company that values customer input and continuously strives to enhance their product.
Overall, our journey with Loop Software has been incredibly positive, and we’re grateful to be part of such a forward thinking and supportive community. We highly recommend Loop to any organization looking for a reliable and innovative software solution.
From start-ups with spreadsheets to national networks with IT nightmares, switching to Loop is easy. Every week, agents like you realise that the grass really is greener and switch to Loop.
It’s great working with a software company who listens to their client’s ideas and actually delivers them in the product. I’m seeing improvements in Loop on a weekly basis since I signed up a year ago.
Recently Loop added a feature called Automated Viewing Feedback where-by Loop emails all my sales and lettings viewers with a customised feedback form at a set time after the view has finished.
Our service levels to our clients have improved dramatically because of this. We look forward to what's coming out next!
Hands down the most progressive system I've ever worked with. The continual improvements, based on our feedback, is what separates Loop from the rest as a company that really cares about it's clients.